User Agreement


This agreement is the V1.1 version of the User Service Agreement, and the release date of this version is September 1, 2020. From the date of publication of this Agreement, the "User Service Agreement" referred to in any place in Cool Office refers to this Agreement. This "Agreement" is an important part of the legal agreement between you and Shanghai Kuyi Technology Co., Ltd. and its affiliated subsidiaries (hereinafter referred to as "Kooban").
[Read carefully] If you read this "Agreement" and tick to agree to log in, use or use the relevant services involved in this "Agreement" in any way, it will be regarded as an acceptance of this "Agreement", which means that you accept and agree to this "Agreement" "protocol". Therefore, please read the terms of this agreement carefully before completing all registration procedures or starting to use the service. In particular, the clauses concerning the exemption or limitation of liability, the applicable law clauses and the jurisdiction clauses, etc., please read them carefully. If you do not accept this Agreement or any of its terms, please stop using the Services immediately.
1. Service Content
1.1 Shanghai Kuyi Technology Co., Ltd. and its affiliated subsidiaries are the owners and operators of "Kooban APP", "Xiaoku Office App", "Xiaoku Office Mini Program" (hereinafter referred to as "Kooban App"), and are fully Provide Internet-based and mobile Internet-related services in accordance with its published registration service terms and operating rules, including but not limited to workstation reservation, conference room reservation, printer use and other services. (hereinafter referred to as "services") The specific content of the Cooban user service is provided by Cocoa according to the actual situation and only for the needs of the existing business functions. During the use process, if you do not agree to the new function, Cool Office shall not refuse to provide the original business function, unless the new business function replaces the original function and causes changes.
1.2 You can become a user after logging in with a mobile phone SMS verification code or an email account, and you are responsible for all business behaviors, management, and information release in your account. Your account on the Cool App is very valuable, and you are responsible for maintaining its confidentiality and security. Cool Office is not responsible for any loss caused by the unauthorized use of your Cool Office account. If you suspect that your Cooo account information has been leaked, please contact Cooo.
1.3 In order to complete basic business functions, we will collect the following personal information: name (required), mobile phone number (required), department (optional), position (optional), email address (optional), Gender (optional), job number (optional), when logging in to the WeChat applet, you can selectively authorize nicknames, avatars, associated WeChat notifications, etc. (depending on the WeChat applet prompts). Facial collection (optional), the above part If the options involve product functions, authorization is required for normal use.
2. User privacy information protection
2.1 Cool Office will not disclose or disclose the user's personal privacy information to any third party in any way (including but not limited to third-party code embedded in the client, plug-ins, etc.) without the user's consent. With the exception of the following specific circumstances:
2.1.1 Cool Office provides users' personal privacy information in accordance with laws and regulations or the instructions of competent authorities;
2.1.2 Any leakage of personal information caused by the user informing others of his user password or sharing the registered account and password with others, or leakage of personal privacy information not caused by other reasons;
2.1.3 Users disclose their personal privacy information to third parties by themselves;
2.1.4 The user, Cool Office and its partners have reached an agreement on the disclosure of the use of the user's personal privacy information, and Cool Office therefore discloses the user's personal privacy information to the partner unit;
2.1.5 Any disclosure of users' personal privacy information due to hacker attacks, computer virus intrusions and other non-torture reasons.
2.2 The user agrees that Cool Office can use the user's personal privacy information in the following matters:
2.2.1 Send important notices to users in a timely manner, such as software updates and changes to the terms of this agreement;
2.2.2 Cooban conducts internal audits, data analysis and research to improve Cooco products, services and communication with users;
2.2.3 According to this agreement, Cool Office manages, reviews user information and takes measures;
2.2.4 Other matters stipulated by applicable laws and regulations.
2.3 1.3 When a user rejects a request for non-essential personal information or unlocking non-essential permissions, it shall not refuse to provide the user with business functions or reduce the service quality of business functions.
3. User registration and usage rules
3.1 Users must provide accurate personal information to Cool Office when applying for registration to use Cool Office app services. If there is any change in personal information, they must be updated in time. All consequences arising from inaccurate and untrue personal information provided by the user shall be borne by the user.
3.2 Users should not transfer, lend, sell or use their account numbers and passwords for others to use in any form beyond the control of users. If the user finds that his account has been illegally used by others, he should immediately notify Cool Office. COO does not assume any responsibility for the illegal use of the account and password by others due to hacking or the user's negligence in custody.
3.3 The ownership of the Cooban account belongs to Cooban. After the user completes the registration application procedures, the user will obtain the right to use the Cooban account.
3.4 Users shall be responsible for all actions under their own registered accounts, and Cooco shall not be liable for any loss or damage to the user itself or any other third party caused by user actions.
3.5 The user understands and accepts that the services provided by Cool Office may include advertisements, and agrees to display advertisements provided by Cool Office and third-party suppliers and partners during the use of the service.
3.6 In order to facilitate the users to use the related services of Cool Office, and the users understand and accept, Cool Office can send the registered users of Cool Office to the registered users and registered users of Cool Office's user services through designated emails, phone calls, internal messages, pop-up messages, client pushes, etc. Send publicity copywriting, order information, billing information, promotions, advertisements and other notifications.
3.7 Users must follow the following principles in the process of using Kuban to settle in user services:
3.7.1 Comply with relevant Chinese laws and regulations;
3.7.2 Comply with all the agreements, regulations and procedures issued by COO in relation to the service;
3.7.3 Not to use the service system for any illegal purpose;
3.7.4 Do not use the Cool Office app service to conduct any behavior that may adversely affect the normal operation of the Internet or mobile network
3.7.5 Not to upload, display or disseminate any false, harassing, slanderous, abusive, threatening, vulgar and obscene or any other illegal information by using the services provided by the Cool App;
3.7.6 Not to infringe the patent rights, copyrights, trademark rights, reputation rights or any other legitimate rights and interests of Cooban and any other third party;
3.7.7 Do not use the Kuban app service to conduct any behavior that is not conducive to Kuban;
3.7.8 If you find any illegal use of user accounts or any security loopholes in your accounts, you should immediately notify Cooloo.
3.8 Any statement or notice made by Cooo in various ways (including but not limited to webpage announcements, e-mails, billing information, etc.) regarding the use of certain specific Cooo app services is regarded as part of this agreement. By using this service, it is deemed that the user agrees to the content of such statements and notices. If the user does not agree with such statements and notices, he shall immediately stop using the service.
3.9 Cool Office has the right to review and supervise users use of Cool Office app services, including but not limited to paid and free services. If a user violates any of the above provisions when using this service, Cool Office has the right to require the user to correct or directly. Take all necessary measures (including but not limited to suspending or terminating the user's right to use the service) to mitigate the impact of the user's misconduct. If the user is liable to a third party for his own behavior, the user shall bear the responsibility and has nothing to do with Kuban.
3.10 Kuban has the right to, based on its independent judgment, and upon reasonable judgment by Kuban that it believes that a situation that may endanger Kuban may occur, and under the circumstance of notifying users three days in advance, Kuban reserves the right to suspend, interrupt or terminate the provision of services to users. All or part of the right of the Cool App service under this agreement, without any legal responsibility to the user or any third party, and Cool Office reserves the right to pursue the user's legal responsibility. However, if any unreasonable change, interruption or termination of the service causes losses to the user, Cool Office shall compensate the user for the losses.
4. Order Management
4.1 By creating an order in the Cool Office app, you can reach a transaction with Cool Office.
4.2 You should abide by the principle of good faith, ensure that the orders you create are consistent with the actual services you need, and fulfill your transaction commitments during the transaction. You should maintain the healthy market competition order of the Cool App, not to belittle or slander your competitors, not to interfere with any transactions or activities on the Cool App, to improve or try to improve your own credit in any improper way, and not to use any means Interfere with or attempt to interfere with the proper functioning of the Cool Do app.
4.3 When you book an order on the Cool App, please be sure to carefully confirm the price, quantity, specification, service time, content, restrictive requirements and other important matters of the reservation service, and verify your phone number and other information when placing the order. Therefore, if the actual user is not you, the legal consequences arising from the actual user's actions and intentions shall be borne by you.
4.4 You fully understand and agree that the Cooo app is a user service platform, not a consumer-oriented purchase market. Therefore, your reservation behavior should be based on real service needs, and there shall be no malicious reservations or malicious reservations for products and/or services. Malicious rights protection and other acts that disrupt the normal transaction order of the Cool Office app. Based on the need to maintain the transaction order and transaction security of the Cool Office app, Cool Office can take the initiative to execute operations such as closing relevant transaction orders when it finds the above situation.
5. Fees
5.1 The cool app provides paid services. When you book an order and make payment, it is deemed that you have reached a contract with Cooban, which represents the true intention of both parties and has the legal effect of the signing of the agreement.
5.2 Any service fees incurred by the Cool Office APP you actually use are tax-inclusive.
5.3 The COOO APP services you actually use are divided into two types: prepaid and first-use-before-settlement.
6. Change, Interruption, Termination of Service
6.1 Subject to Article 3.10 of this Agreement, the user agrees that Coo has the right to reasonably change, interrupt or terminate part or all of this service (including paid services and free services) under the circumstances specified in Article 3.10. Cool Office shall notify users in advance of changes, interruptions or terminations. However, if any unreasonable change, interruption or termination of the service causes losses to the user, Cool Office shall compensate the user for the losses.
6.2 Users understand that Cool Office needs to repair or maintain the platform or related equipment that provides Cool Office app services on a regular or irregular basis, and Cool Office should notify users at least (three days) before such inspection or maintenance occurs. If the service is interrupted within a reasonable time due to such circumstances, Cooloo shall not be liable for this.
7. Disclaimer
7.1 The user has clearly understood the content of this agreement, and the risk of the user not using the Coo app service in accordance with this agreement will be entirely borne by the user, and the user will not use the coo app service in accordance with this agreement and the relevant instructions and prompts on the app side. All adverse consequences arising therefrom shall be borne by the user. Except as otherwise agreed in this agreement, Cool Office shall not bear any legal responsibility for the above-mentioned behavior of the user.
7.2 Cool Office does not make any type of guarantee for the Cool Office app service, including but not limited to the timeliness, security, and accuracy of the Cool Office app service, and the direct and , indirect, incidental, special and consequential damages and risks, Cooban does not assume any responsibility, unless Cooco is intentional or negligent.
7.3 For the risk of service interruption or failure to meet user requirements caused by force majeure, computer virus, hacker attack, system instability, user shutdown or any other network, technology, communication line, etc., you should be responsible for backing up your own system and materials, including any content obtained through the Services. If the circumstance of this article occurs, Kuban shall repair it in a timely manner, otherwise it shall bear legal responsibility for the further expansion of the damage caused by the failure to perform the repair duties in a timely manner.
8. Default and Handling
8.1 Measures to deal with breach of contract
8.1.1 If the information you publish on the Kuban app constitutes a breach of contract, Kuban may immediately delete the information you publish that is detrimental to Kuban and other third parties according to the corresponding rules and without your consent.
8.1.2 If your actions on the Kuban app constitute a breach of contract, Kuban may suspend the provision of part or all of the services to you. If your behavior constitutes a fundamental breach of contract, COO may close your account and terminate the provision of services to you.
8.2 Liability
8.2.1 If Cooban and/or its affiliates or your actions cause the other party to suffer losses (including its own direct economic losses, loss of goodwill, and indirect economic losses such as compensation, settlement money, attorney fees, and litigation fees paid externally) ), each of them shall be liable in accordance with the signed "Agreement".
8.2.2 If your actions cause Cooban and/or its affiliates to suffer a claim by a third party, Cooco and/or its affiliates may claim compensation from you for all losses after assuming monetary payment and other obligations to the third party.
8.3 Special agreement
8.3.1 If you provide benefits in kind, cash, cash equivalents, labor services, travel, etc. to the employees or consultants of Kuban and/or its affiliates that are obviously beyond the scope of normal business negotiations, it can be deemed that you have engaged in commercial bribery . In the event of the above situation, Cooban can deal with it in accordance with the Coco app rules and the "Agreement" you signed.
8.3.2 If Cooban terminates this agreement due to serious breach of contract, in order to maintain the order of the platform and protect the legitimate rights and interests of other users, Cooco and/or its affiliates may take measures to cooperate with you under other agreements. Measures to suspend or even terminate the agreement, and notify you in the effective manner agreed in this agreement.
8.3.3 If the other agreement signed by Cool Office and you and the agreement signed by Cool Office and/or its affiliates with you expressly stipulates the situation of related processing for your cooperation under this agreement, Cool Office will be responsible for the maintenance For the purpose of ordering the platform and protecting the legitimate rights and interests of other users, you can suspend or even terminate the agreement when receiving an instruction, and notify you in an effective manner as stipulated in this agreement.
9. Agreement Modification
Cool Office reserves the right to amend this Agreement at any time and add new or additional terms or conditions regarding your use of the Services. However, we will not reduce your rights under this Agreement without your express consent. The foregoing modifications and additional terms and conditions will be notified to you and obtained your consent, upon which the modifications will take effect immediately and become part of this Agreement. Your continued use of the Services will constitute acceptance of these modifications and additional terms and conditions. If you refuse to accept the changes, Cool Office reserves the right to terminate this agreement.
10. Intellectual Property Statement
10.1 This Cool Office app is developed by Cool Office. All copyrights, trademarks, patents, trade secrets and other intellectual property rights of Cool App, as well as all related information content (but not the customer himself